Contact us by Email, Telephone or Regular mail

We take our customer care very seriously. While our aim is to make our
website easy to understand, and navigate we know there are times when you may
need a bit of assistance.


We have provided a number of ways for our Customer Care team to help you:


For product information, service inquiries, or customer service:


We will respond to you within 24 hours, during regular business hours.
All email correspondence is completely confidential. EIDNet
customers may also use our telephone support to contact
a service representative during regular business hours:

Monday – Friday 8:00am to 5:00pm (MST)

Phone: (403)362-1401



Live Customer Care Center 403-362-1401

Monday – Friday   8:00am to 5:00pm (MST)

After Hours, Saturdays, Sundays and federal holidays please leave a message.
One of our customer representative will contact you as soon as possible.



Regular Mail:

Send your inquiries to:

  • EIDNet
  • P.O. Box 128
  • Brooks, Alberta, Canada
  • T1R 1B2

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